Our Farmacy began where many good food businesses do — selling organic vegetables and lifestyle products primarily through Facebook, backed by an ageing, ungoverned Shopify store. The products were strong. The platform wasn’t. The brand had outgrown its infrastructure, and every month on the old stack was a month of lost growth.
What was the challenge?
Our Farmacy needed a platform worthy of the business it was becoming: fully owned, fully customisable, properly governed, and capable of supporting serious e-commerce volume — without losing the community-driven warmth that had built its customer base in the first place.
What did TDS Australia deliver?
Full platform migration
We moved Our Farmacy from its old Shopify setup to a fully integrated, fully custom WooCommerce platform — designed, developed and governed end-to-end by TDS Australia.
Design and brand governance
The new platform was built under a governed design system, ensuring the brand presents consistently across the store, marketing and every customer touchpoint.
Ongoing retainer support
TDS Australia continues to provide IT and e-commerce platform support under retainer — meaning the platform evolves with the business rather than decaying behind it.
What were the results?
Our Farmacy has grown from a small, Facebook-first e-commerce shop into a major organic products provider in the Queensland area. The custom WooCommerce platform gave the business full ownership of its digital infrastructure, and the ongoing retainer relationship ensures it stays fast, governed and growing.
Frequently asked questions
What did TDS Australia deliver for Our Farmacy?
TDS Australia migrated Our Farmacy from an ageing, ungoverned Shopify store to a fully integrated, fully custom WooCommerce platform — designed, developed and governed end-to-end — with ongoing IT and e-commerce support under retainer.
Why did Our Farmacy move from Shopify to WooCommerce?
Our Farmacy needed a platform it fully owned: customisable, properly governed, and capable of supporting serious e-commerce volume as the business grew beyond its Facebook-first origins.
Who supports the Our Farmacy platform now?
TDS Australia provides ongoing IT and e-commerce platform support under retainer, so the platform evolves with the business rather than decaying behind it.
